FAQs

General

What payment types do you accept?

We accept all major credit cards, or you may use a purchase order. Just be sure to enter the purchase order number on your registration when prompted and to follow the instructions that inform you how to submit your purchase order to the conference team. Your online registration will reserve your seat, but payment guarantees your seat.

Can I register by mail?

Currently, we do not accept registration by mail. We only accept online reservations. However, we do offer a registration worksheet you can use to pre-plan online registration for your group/team.

Are continuing education credits available for the conference?

Attendees will receive a certificate of attendance indicating participation hours that may be eligible for continuing education credits subject to their district’s approval.

When will I get my certificate for attending?

For on-site attendees, certificates of attendance will be made available in the week after the conference concludes. For virtual conference attendees, certificates for each session’s completion will be available for download that day. We will email attendees with more certificate download details closer to the conference date.

On-Site Conference Specific

What COVID-19 precautions are being taken for on-site conference attendees?

Each on-site conference attendee will be supplied with their own PPE kit that contains a mask, sanitizer, soap sheets, and hand sanitizer wipes. Also, we will be offering a touch-less check-in system, so that attendees will not be touching screens that other attendees have touched.

Our registration team will be required to wear masks and gloves while handling conference badges and lanyards. We will have two registration check-in locations this year, one on the bottom floor of the hotel and one on the upper floor, near the breakout sessions. Registration hours will be expanded this year. This will help to keep with social distancing guidelines and help decrease overall crowd size during typically busy check-in times. The best bet for attendees is to check-in as soon as arriving at the hotel and dropping off your bags in your room.

I saw on the website that the Rosen Centre is currently closed. Will they be open in time for the conference?

The Rosen Centre will be re-opening their doors in January of 2021. While the actual site might be closed right now, you can make reservations for your conference stay by using our online booking link or by calling 1-800-204-7234. Be sure to mention that you are with the LSI Building Expertise Educators Conference to get the conference discounted rate.

How do I choose my sessions?

All session selections will be made in advance this year and you must be pre-registered for a session to attend it during the on-site conference. Session selections can be made online or through our conference app. Watch your email closer to the start of the conference for specific information on how to reserve your seat in the sessions of your choice. Making your selections early will help ensure you are able to attend the sessions that are most applicable to your interests and it helps us provide meeting space appropriate to the interests of our attendees.

Will I receive hard copies of session materials?

Due to the plans to decrease germ exposure and multiple touched surfaces, this year, all conference materials will be supplied virtually through the conference app. These PPTs and handouts will be available for download before the conference begins so that you can print them in advance and bring them to the conference if you prefer.

Will I have access to the Internet?

You know it! Wi-Fi access will be available free of charge throughout the conference center. It is also complimentary in resort rooms with a room reservation.

Should I bring my own device?

We recommend bringing your own smartphone or tablet (with a fully charged battery) so that you can fully engage in the sessions that showcase our technology and so that you can fully utilize our mobile conference app.

Are there services for disabled or handicapped persons?

Yes, both the resort and conference areas are ADA-certified. Please indicate your circumstances or concerns on both your conference registration form and your hotel room reservation so we can ensure your experience is nothing less than stellar.

Can you accommodate food allergies or sensitivities?

We’d like nothing more than to ensure you enjoy your time at the conference, and that includes your dining experience. If you have dietary restrictions or allergies, please indicate them when you register so our chef can plan a delicious meal that suits your needs.

Virtual Conference Specific

How will I view my virtual sessions?

Our virtual conference will be held through the virtual conferencing software hosted by Boomset, who is also our registration platform provider. Closer to the conference start date, virtual attendees will be provided through email with logistical details on how they will log into the conference website, what information will be needed for your virtual profile, and what technical requirements you will need to have to view all keynotes and breakout sessions.

Our Boomset conference website will be highly secure and only available for viewing to paid attendees.

Will I still be able to receive breakout session materials as a virtual attendee?

Absolutely! All PowerPoint presentations and handouts for your breakout sessions will be available for download before the conference begins through the 30-day post-conference viewing window.

What technical requirements will be associated with streaming the keynote and breakout sessions?

Closer to the conference start date, and email will be sent to all attendees listing technical requirements for viewing the conference.